Understanding the information journeys in various real work and complex life situations 

Group members: Tina Du in collaboration with colleagues in the disciplines of tourism research, migration, and sociology.

Information journey depicts holistic and contextualized human-information interactions which incorporate information seeking, judgments, use, and sharing. Information journey has been used to describe a full range of user-information interactions over time during which users’ requirements for information (information needs) and associated (system) support as well as their understanding of situations are changing or evolving. The approach of studying information behaviour in complex work and life transitions empowers information researchers to recognize the inherent “messiness” of the real world and develop theory in practice. 

For more information, please contact: tdu@csu.edu.au